Shipping policy

Shipping Policy

At ANDREA AYALA, each item is made to order. We kindly appreciate your patience — production, processing, and shipping take 7 to 10 business days for both domestic and international orders.

To ensure that our clothes and accessories are accessible worldwide, we ship internationally via DHL Express, a trusted service that guarantees security and global coverage.

Once your order has been dispatched, you will receive an email confirmation with your tracking number.

Delivery Times

For international purchases, shipping times begin once the payment has been confirmed by our PayPal platform. This verification process can take between 24 to 48 hours, depending on the transaction.

After your order is shipped, delivery typically takes 3 to 10 business days, depending on the destination country and customs clearance procedures.

Shipping Cost

International shipping is $50.00 USD.

Taxes and International Orders

For international shipments, any applicable customs duties, taxes, or import fees are the responsibility of the customer. In some cases, payment may be required in advance for your order to be released and delivered.

ANDREA AYALA is not responsible for these additional charges at any stage of the shipping process, nor are we able to estimate the amount due or guarantee whether such fees will apply.

We recommend checking your email regularly, as some logistics providers will contact customers directly if customs payments are needed to release the package.